Position: Sales Executive / Admin – Dubai Office
Hours: Full Time (37.5 hours a week)
Location: Dubai, UAE
Reports to: Regional Sales Exec
The Company
Bradfield Group is a world leader in the provision of HR information, training and consultancy and with a reputation for unmatched quality of its solutions. It is accredited to deliver CIPD programmes globally and is the largest international CIPD training provider. Our vision is to be recognised in our all operational territories as a primary resource for HR expertise.
The Role
Reporting to the Office based team leader, the role of the Sales Executive / Admin is to assist selling the Bradfield range of products in the Gulf region. They are also required to manage and develop our database of Gulf client contacts and assist with any administrative tasks that are required locally and by Head Office in London.
Main Responsibilities
(1) To assist selling via sales leads through effective e-marketing campaigns liaising with London office and marketing department.
(2) To assist selling the Bradfield range of products in the region to meet agreed Gulf sales targets.
(3) To assist finance in invoicing and all financial admin matters.
(4) To update and maintain Bradfield Group’s Gulf database.
(5) To liaise and assist marketing department (based in London) and attend networking events where appropriate to promote the Company and its services in the region.
(6) To assist sales in managing the Gulf client base.
(7) To conduct research to develop and update the client database.
(8) To keep appraised with Bradfield Group’s product set including course content, venues, staffing and other issues.
(9) To handle customer calls and service issues appropriately and where needed to pass them to the correct person.
(10) To provide accurate and regular feedback on sales and clients to their regional Manager and Head office when required.
(11) Assist with marketing and organising programme of seminars in Gulf.
(12) Provide back-up courseware administration – taking equipment to venues, printing courseware etc.
Relationships
The Telesales Executive position interacts with the following people and roles
(1) Managing Director
(2) Global Sales Manager
(3) Marketing Executive
(4) Training and Quality Manager
(5) Operations Department (London)
(6) Bradfield Sales Consultant in Dubai
(7) Bradfield Trainers
(8) Potential and existing students
(9) Potential and existing consultancy clients
Qualifications
Educated preferably to university level.
Key Skills and Knowledge
(1) Sales experience – 6 months minimum
(2) Database management experience
(3) Ability to communicate effectively by telephone
(4) Consistent record of sales achievement
(5) Strong administrative skills
(6) Attention to required reporting detail
(7) IT – Microsoft Word, Excel, PowerPoint, email and web
(8) Act! or other client contact management system
(9) Good cultural awareness
(10) Self-Starter - Motivated
Benefits
(1) 20 days holiday per year with additional day per year of service after one complete holiday year
(2) 3 additional days at Christmas at a time prescribed by the Company.
(3) Health insurance